Looking for an opportunity to work at the forefront of the next “it” thing to hit mobile? How about being a big fish in a small-ish pond and across the pond? If so, come join us at Swrve and help us conquer our corner of the marketing world.
Processing up to ten billion events daily, Swrve's Mobile Engagement Platform helps enterprises maximize engagement and monetization by empowering marketers to deliver bespoke mobile experiences to every customer. Swrve provides a comprehensive set of mobile-first capabilities that include audience targeting, real-time segmentation, conversations, push notifications, in-app messaging, A/B testing, predictive models, real-time data orchestration, and rich analytics across all marketing channels. Swrve partners with leading brands, agencies and technology partners -- including The Guardian, Condé Nast, Warner Brothers, Salesforce, Oracle, and Marketo -- and is installed in hundreds of apps across industries, such as retail, media, travel/hospitality, entertainment, sports, games, and banking.
As a Mobile Implementation Engineer, your goal is to advise, support and guide our customers on all things technical. In this role you will learn, and help create, best practices while working side-by-side with Swrve senior engineers and management. This is very much a full stack role. During a normal day you can expect to work with our customers on the following;
handling technical customer questions via our support portal
debugging and improving our iOS, Android and Unity SDKs
inspecting server logs to diagnose instrumentation issues
debugging Swrve dashboard issues
writing technical best practice documentation
working with our Product Team to address long term customer needs
Given the wide range of tasks, you will need to be proficient, or be able to get up-to-speed quickly, in
mobile technology (iOS, Android, Unity)
server debugging (BASH, terminal, grep)
web frameworks (ruby)
backend systems & databases (java, mysql)
our feature set and space (mobile analytics, in-app messaging, push notifications & A/B testing)
If you think you have what it takes for this role, we’d love to hear from you!
We pride ourselves on providing an exciting work environment. Everyone at Swrve has an opportunity to shape the direction of the company. We value team players who are self-directed and are eager to ride and influence the next wave in mobile SaaS technology innovation.
Assist customers with SDK integration
Debug technical / data quality issues
Provide guidance on technology choice
Admin / setup of app features
Communicate top technical issues to rest of organization
Skills & Technical Experience
Required: Experience with Ruby on Rails, Python or PHP
Required: (1 or more): iOS, Android client SDK in C++, Unity.
Beneficial Work Experience
Game development, especially on mobile devices
Server-side application development
High-performance, multi-threaded software development
Hosted, large database programming
Computational statistics analysis and visualization
Key Personal Skills
Solution focused - strong customer advocacy and professional demeanor
Excellent communication - clear written and verbal skills, ability to lead technical group presentations
Experience working in distributed, international development teams of 5 or more - you understand the impact of time and distance and know how to overcome it.
Detail - oriented and highly self-motivated personality – you find information you need to learn.
Thrive in an extremely challenging & fast-paced “growth stage” environment.
Travel - willing and able to travel for industry trade shows and on-site customer visits
Education - BA/BS in Computer Science or equivalent degree in related field, MS a plus.
Sampling of Rewards
Opportunity to work with bright, ambitious Swrvers across the globe
Competitive salary and equity
Comprehensive health and dental insurance
Public transport and fitness allowance
MacBook Pro, monitors, standing workstations- whatever you need be comfortable
Two volunteer days - you can spend these helping out with the charity or volunteer group of your choice
Daily brekkie, organic fruit, and weekly lunches
Well stocked craft beer fridge
Global Food Celebrations like Gummi Worm and Tortilla Chip Days!
Regular and onsite events hosted by the Local Fun Team and Global Craic Crew
And other cool stuff you’ll find out about once you become a Swrver